Privacy Policy

Our Commitment to Privacy

At Reinholz Custom Ftwr, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Name, email address, phone number, and postal address when you contact us or request services.
• Service Information: Details about your footwear repair requests, preferences, and service history.
• Website Data: Information automatically collected when you visit our website, including IP address, browser type, and usage patterns.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our footwear repair and custom fitting services
• Communicate with you about your service requests and appointments
• Send you updates about your repairs and service completion
• Improve our services and website functionality
• Comply with legal obligations and protect our business interests

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business (e.g., payment processors)
• When required by law or to protect our rights and safety
• In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Withdraw consent for processing your information
• Request that we restrict processing of your information

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. You can choose to disable cookies through your browser settings, but this may affect some website functionality. Please see our Cookie Policy for more details.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.