Our Story

Three generations of master craftsmen dedicated to preserving the art of fine footwear care

Founded on Tradition

Reinholz Custom Ftwr was established in 1967 by master cobbler Heinrich Reinholz, who immigrated from Germany with centuries-old shoe-making techniques passed down through his family. Heinrich believed that quality footwear deserved expert care and restoration rather than replacement.

What began as a small repair shop on Dannenburg Road has grown into the region's premier custom footwear service, while maintaining the traditional craftsmanship values that Heinrich instilled from day one.

Today, his grandson Marcus continues the family legacy, combining time-honored techniques with modern materials and equipment to serve customers throughout the United States.

Traditional cobbler workshop with vintage tools

Our Mission & Values

🎯

Excellence

Every repair receives the same meticulous attention to detail, regardless of the shoe's age or value.

♻️

Sustainability

We believe in extending the life of quality footwear rather than contributing to waste.

🤝

Integrity

Honest assessments, fair pricing, and transparent communication in every customer interaction.

Meet Our Master Craftsmen

Our skilled team combines decades of experience with genuine passion for footwear craftsmanship.

Marcus Reinholz - Master Cobbler and Owner

Marcus Reinholz

Master Cobbler & Owner

Third-generation craftsman with 25+ years of experience. Specializes in heritage boot restoration and custom orthotic fitting.

Sarah Chen - Fitting Specialist

Sarah Chen

Fitting Specialist

Certified pedorthist with expertise in biomechanics and custom shoe fitting. Helps customers achieve perfect comfort and support.

David Thompson - Leather Craftsman

David Thompson

Leather Craftsman

Master of leather restoration and conditioning with 15+ years of experience. Expert in exotic leather care and waterproofing.

Our Achievements

50,000+

Pairs Restored

3

Generations

57

Years in Business

99%

Customer Satisfaction

Experience the Difference

Trust your footwear to craftsmen who understand the value of quality and tradition. Let us restore your favorite shoes to their former glory.